How do I handle website downtime?

1. Set Up Monitoring Tools
Use reliable tools like:

• UptimeRobot

• Pingdom

• StatusCake

These tools alert you instantly when your website goes offline.

2. Keep Regular Backups

• Schedule automatic daily or weekly backups

• Store them offsite or in the cloud

• Back up both files and your database

This allows quick restoration if anything breaks.

3. Choose a Reliable Hosting Provider

• Look for hosting with 99.9% uptime guarantees

• Make sure they offer 24/7 technical support

• Consider a host with auto-scaling and failover support

4. Identify the Root Cause
Common reasons for downtime include:

• Server issues

• Plugin/theme conflicts

• Expired domains or SSL

• DDoS attacks or hacking attempts

Work with your developer or host to investigate and fix it.

5. Communicate With Users

• Set up a status page (e.g., status.yoursite.com)

• Use social media or email to update users transparently

• Reassure them you're working on it

Clear communication builds trust during downtime.

6. Prevent Future Downtime

• Regularly update plugins and CMS

• Run security scans

• Use a Content Delivery Network (CDN)

• Set up firewalls and limit login attempts

✅ Summary

Be proactive. Monitor, back up, and communicate. Downtime is inevitable—but being prepared keeps it under control.